TTC approves time-based transfers with PRESTO

The Toronto Transit Commission (TTC) has approved a two-hour time-based transfer for PRESTO card users, to start August 2018.

As the system is now, TTC riders have to pay a second fare when they get back on a bus, streetcar, or subway, regardless of how long they have been off the network. This new system will allow riders to run short errands such as drop kids off at school or go grocery shopping without being penalized for a second fare, as long as the errand fits within a two-hour window.

The idea has been floating around since 2005, but on Nov. 28th the board finally voted to approve city staff recommendations.

The net cost of this change will be $11.1 million, which will increase to $20.9 million after full implementation in 2020. The cost would have been higher if it wasn’t for the projected five million riders that will now be able to ride the TTC thanks to the time-based transfer.

“The greatest benefit from this policy change stems from reducing the cost of transit, making it more affordable for multiple short distance trips, thereby giving TTC customers the flexibility they require to carry out everyday activities,” the report reads. “Allowing a two-hour re-entry may benefit customers who need to exit the system to use restroom or restaurant facilities, including seniors and customers with disabilities or health needs requiring more flexibility in travel.”

Time-based transfers were publicly supported by Toronto Mayor John Tory and TTC Chair Josh Colle a few weeks ago.

“Time-based transfers would allow people on transit the flexibility to hop on and off to run errands or make stops along their way to work, school, or home.” said Colle in a statement. “This would continue the modernization of our services, and further demonstrate the TTC’s ongoing commitment to improving the customer experience.”

The request is part of both the modernization and fare integration process between the TTC and Metrolinx.

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